EmerGent Review Meeting: successful project completion

The final review meeting of the European research project EmerGent (Emergency Management in Social Media Generation) took place on September 7th,2017 at the Dortmund Fire Brigade’s training centre. During the runtime of the project, the ten project partners have investigated the positive and negative influence of social media on emergency response. In addition to the presentation of significant research results, a live demonstration of the EmerGent IT system was held on the training grounds of the Dortmund Fire Brigade.

The project’s results have been published in a variety of scientific publications and reports and presented at numerous conferences. All public reports and publications can be found in the publications section of our website.

EmerGent achieved all its goals and milestones, including:

  • Assessment of the impact of social media in emergencies for emergency services (EMS) and citizens
  • Conduction of representative studies to assess the potentials of social media in emergencies for EMS and citizens as well as to evaluate their attitudes towards social media
  • Development of information mining methods to extract valuable information from social media data
  • Development and evaluation of a model for measuring and analysing information quality
  • Creation of a semantic data model for structuring information from social networks and linking it to emergency domain knowledge
  • Design and implementation of tools and methods for EMS and citizens to enable direct and indirect two-way communication, f.e. an application to report emergencies and supply information to authorities and an interface for EMS, providing tools for enhanced social media data visualisation, filtering and communication
  • Conduction of a dissemination and marketing campaign to engage users
  • Development of guidelines to increase the benefit of social media in emergencies for EMS and citizens

The project was coordinated by Prof. Dr.-Ing. Rainer Koch and Matthias Habdank, M. Sc., from the University of Paderborn. Besides the University of Paderborn, the following project partners were involved in the EmerGent project:


University of Paderborn

Oxford Computer Consultants

University of Siegen

Tavistock Institute of Human Relations

European Emergency Number Association

Stiftinga Vestlandsforsking

Intelligence for Environment and Security

Federation of the European Union Fire Officer Associations

City of Dortmund Fire Brigade

Centrum Naukowo-Badawcze Ochrony Przeciwpożarowj


Emergency Services’ use of Social Media in Emergencies

We conducted a survey for Emergency Services to evaluate Social Media in emergency situations. Now you can find a graphical presentation of our findings from the survey under Press Releases.

For more information click HERE.

Our first Newsletter is available

Our first newsletter representing the findings of the first year has
been sent out and is available here:

Please register to achieve our next newsletter coming soon:

EmerGent at the ISCRAM EU Project Symposium

We are proud to present the EmerGent project and our objectives on the EU Project Symposium at the ISCRAM conference at 27th May 2015.

EmerGent on EENA Conference

EENA brings together European emergency services, public authorities, researchers and industry representatives every year. This year Thomas Spielhofer and Gasper Bizjak presented most recent findings from EmerGent to show the potential of our project to a sophisticated audience.

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Successful kick-off meeting

Our new  FP7-SEC project Emergency Management in Social Media Generation (EmerGent)  had a successful kick-off meeting in Paderborn, Germany from 15.04. to 17.04.2014.  Partners from all partner countries came together in order to initiate the work in a project with ambitious objectives.  See the first press article.

The EmerGent team