September 2014

This deliverable presents the EmerGent Social Media API for continuously gathering data from
various social media services. The document provides a documentation of the functionality
and endpoints for accessing data from different social media services; this includes:

•  a discussion about selected social media services the API focuses on
• a discussion of potentials of related technologies and APIs
• an overall API architecture design
• the data structure and its representation
• a technical functionality overview and documentation

For further information please check: Deliverable 5.1

Our project is guided by practical research: First we want to find out what emergency services really need and what the situation is like at the moment via a very short online survey which will only take 5-10 minutes to complete.

We are interested to know whether you have already had experiences in collaborating with citizens via social media, what problems you have experienced, and what you think the role social media could play in future crisis management. Your input and feedback will guide the development of technical prototypes, which we hope will be of relevance to you and your organization and will be further developed through testing and redevelopment.

Please be reassured that your responses to this survey will be anonymous and treated in strictest confidence, and the results of the survey in anonymized form can be accessed on the project website or emailed to you.

We would be very grateful if you would support us in answering our questions:

Please visit https://www.fp7-emergent.eu/survey/